Management Policy

The Dr Irena Eris S.A. has been operating in line with the principles of corporate responsibility since its inception, and these principles are our beacon light in everything we do, every day. In our daily business endeavours, we are primarily guided by reliability, honesty, equal partnership, and respect for the environment, achieving good financial results that enables us to uphold the above values.

With great pleasure and satisfaction, our Company builds the most prestigious Polish cosmetics brands, which earn the appreciation and recognition of customers all over the world. The Company’s image and brands are our top priority. Our assortment includes a wide range of personal care cosmetics, dermocosmetics, medical products as well as Cosmos-certified natural and organic products, all tailored to contemporary market needs.

Responsibility for the product, environmental friendliness, and social activism are key drivers behind our work. We take good care of our customers by providing them with effective and safe cosmetics, reliable information, and honest and trustworthy communication.

Our values are: brands, people, and tradition. We care about people. We choose people who can be creative and solid results-oriented employees guided by intuition as well as by knowledge and experience. People who identify with the Company. We focus on collaboration, because it is only through joint efforts that we can achieve our goals. We respect the tradition thanks to which our Company has a soul. We care for the environment in which we live and work. Customer satisfaction and remarkable economic performance are the two equally vital measures of the success of the Dr Irena Eris S.A.

All our actions are guided by the following goals:

1. Implementation of top-quality innovative products with clinically proven effectiveness and safety of use.
2. All-out compliance with legal requirements applicable in our business activities and relating to our products, operations, and environmental issues.
3. Cooperation with suppliers who meet our quality requirements and operate their business in a sustainable manner.
4. Preventing environmental hazards by identifying environmental issues and minimising detrimental environmental impact.
5. Sustainable development – reconciling business interests with social and ecological arguments.
6. Searching for innovative and environmentally friendly solutions for raw materials and packaging.
7. Challenging employees while also providing them with great personal and career development opportunities.
8. Caring for strong interpersonal relations inside and outside the Company.

The organization operates in a manner that ensures the provision of the necessary resources to achieve the above objectives. Our Top Management makes all the efforts to constantly improve the Integrated Management System. Customer and employee satisfaction constitutes the source of our organization’s success.

On behalf of Dr Irena Eris S.A.
Paweł Orfinger — Chairman of the Board
October 15, 2024